Self Service Center
SSC automates User Access Request, forms, faxes or emails. It automates the completion and approval of these forms to both improve the end user experience and improve operations management within the Service Desk environment.
This product focuses on allowing the user to do more and, for the process to be streamlined to allow it to happen quicker.
Four main areas of focus for Self Service Center are:
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Improvements to the Procurement Process |
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Automation of processing of Access Request Forms |
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Field technicians being able to view and update jobs |
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Users being able to update personal details
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